This page explains how to delete your Open Referral agent account, what we delete, and what we are required to keep.
Your account is closed immediately and you are signed out on every device.
Email info@openreferral.us from the email address on your account, with the subject “Delete my account”. Include your full name and the phone number on the account so we can verify it is you.
We confirm by reply and complete verified requests within 30 days.
Referral and transaction records 7 years Where we have a legal, tax or accounting obligation, or an unresolved referral fee.Real-estate compliance records As required by law Records we must retain under applicable real-estate and Fair Housing rules, for the period those rules require.Records needed for a legal claim Until resolved Kept until the matter is resolved.Aggregated or anonymised statistics Indefinitely These cannot be linked back to you.
Everything else is deleted or irreversibly anonymised.
Contact details of buyers and sellers referred to you belong to that person, not to your agent account. Deleting your agent account does not delete their record.
If you are a buyer or seller and want your information removed, email info@openreferral.us and we will handle it directly.
info@openreferral.us +1 (888) 568-1757
Last updated: September 28, 2026 · Related: Privacy Policy and Terms & Conditions